FAQs

FAQs

Here are a few of the frequently asked questions. To provide you with the best customer
experience, your feedback is greatly encouraged. If you have any questions please send
us an email at email@mohdfarhan897806@gmail.com
Ques: What products do you sell on FaishonTrend@gmail.com?
Ans: We offer a diverse range of products spanning categories such as electronics,
fashion clothes, cotton clothes, and more. Explore our website to discover our extensive
collection.
Ques: How can I place an order?
Ans: Placing an order is simple! Navigate our website, select your desired products, and
proceed through the checkout process. No account creation is required.
Ques: What payment methods do you accept?
Ans: We accept various payment methods, including credit/debit cards, net banking,
and Cash on Delivery (COD) for your convenience. Rest assured, our payment
processes are secure and reliable.
Ques: How can I track my order?
Ans: Once your order is shipped, you will receive a tracking number via email. Track
your order using this number on our "Track Your Order" page. For further assistance,
reach out to our support team.
Ques: How long will it take to receive a tracking number?
Ans: We have a next day dispatch policy, so all orders are allocated the tracking
numbers within 24 hours.
You will receive the tracking number on your email address. You can also contact us to
get the tracking information.
Ques: Will I receive a confirmation number when I place my order?
Ans: Yes, all customers will receive confirmation after placing their orders on their
emails instantly. (NOTE: Please contact us if you don't receive one within 12 hours)
Ques: What is Your Return and Refund Policy?
Ans: We offer a hassle-free 5-day return window. If you're unsatisfied with your
purchase, you can request a return, and upon approval, receive a full refund. Detailed
information is available in our Return and Refund Policy.
Ques: How do I cancel my order?
Ans: Orders can be cancelled within 24 hours of placement. Contact our customer
support team or email support@FaishonTrend.com. Once an order is shipped, it cannot
be cancelled.
Ques: Will I receive a confirmation number when I place my order?
Ans: Yes, all customers will receive confirmation after placing their orders on their
emails instantly. (NOTE: Please contact us if you don't receive one within 12 hours)
Ques: Who can I contact if I have a problem with my order?
Ans: All inquiries can be forwarded to mohdfarhan897806@gmail.com and you can
also WhatsApp us at 8978398279